Successful Nurse Communication By Boynton -Test Bank

Successful Nurse Communication By Boynton -Test Bank

MULTIPLE CHOICE1. Communicating the right information to the right people at the right time in the right way:A.Is an essential part of the nurse’s mission to assess, plan, implement, and document careB.Is a requirement for collaborating with nurse colleagues and all other members of the healthcare teamC.Can make the difference between life and death for patientsD.All of the aboveANS:DPTS:1REF:Page: 2TOP: Importance of effective communication in nursing2. Each of the following is an example of successful nurse communication EXCEPT:A.The Intensive Care Unit (ICU) nurse sharing her concerns with the physician about a patient’s anxious spouseB.The graduate nurse telling his supervisor that he is not comfortable using the IV pump and would like additional trainingC.The medical-surgical nurse offering to work an extra shift even though she feels emotionally and physically exhaustedD.The nursing student asking her instructor to clarify her clinical assignmentANS:CPTS:1REF:Page: 3TOP: A vision of successful nurse communication3. Developing behaviors associated with effective communication requires:A.Self-reflection, personal growth, and social learningB.Self-reflection, social learning, and avoidance of conflictC.Social learning, manual dexterity, and personal growthD.None of the aboveANS:APTS:1REF:Page: 4TOP:A behavioral approach to communication4. Providing patient-centered care “with sensitivity and respect for the diversity of human experience” is a competency promoted by the Quality and Safety Education for Nurses (QSEN) Institute that overlaps with which of the following communication and behavioral skills that nurses must develop?A.Awareness of othersB.Asking questions respectfullyC.Understanding patient preferencesD.All of the aboveANS:DPTS:1REF:Page: 4TOP:A behavioral approach to communication5. Individuals with an aggressive style of communication demonstrate which of the following characteristics of behavior?A.Frequently interrupt others, discount others’ perspectives, and fidgetB.Throw objects, invade the personal space of others, and use humiliating languageC.Speak in an angry tone, gossip about others behind their backs, and discount others’ perspectivesD.Exclude others from group activities, frequently interrupt others, and invade the personal space of othersANS:BPTS:1REF:Page: 7TOP: Communication styles and types6. Individuals who practice a passive style of communication:A.Believe their opinions are not as important as those of their colleaguesB.Often keep their ideas to themselvesC.Speak confidently and clearlyD.Both A and BANS:DPTS:1REF:Page: 7TOP: Communication styles and types7. Nonverbal communication represents 80% to 90% of what is being communicated and includes all of the following EXCEPT:A.Facial expressionB.Physical stanceC.LanguageD.IntonationANS:CPTS:1REF:Page: 8TOP: Communication styles and types8. Schuster and Nykolyn’s transformational model of communication is helpful in explaining all of the following EXCEPT:A.Why communication is so complicatedB.The desired outcome of communicationC.The need to consider patients’ rooms as their homesD.The prevalence of miscommunication or communication failures in patient safety issuesANS:CPTS:1REF:Page: 9 | Page: 11TOP: Models of communication9. A nurse calls the covering physician to report a patient’s temperature of 101.7°F. Which of the following variables may impact their communication?A.Time of dayB.Workload of both the nurse and the physicianC.A history of positive or negative communication encounters between these healthcare professionalsD.All of the aboveANS:DPTS:1REF:Page: 10TOP:Variables that affect communication10. Which of the following are depicted as risk factors in Schuster and Nykolyn’s transformational model of communication?A.Medical jargon, stress, heavy accents, and empathyB.Stress, stereotypes, humor, and urgencyC.Medical jargon, stereotypes, physical noise, and patient educationD.Patient education, physical noise, medical jargon, and stressANS: D PTS: 1 REF: Page: 11 TOP: Models of communication11. A behavioral approach to learning communication is the best approach because:A.Human behavior and communication are interrelated.B.Teaching communication without a focus on the underlying behaviors is not adequate.C.The skills to practice successful nurse communication involve self-awareness and self-reflection.D.All of the aboveANS:DPTS:1REF:Pages: 4-5TOP:A behavioral approach to communicationMULTIPLE RESPONSE1. Which of the following behaviors suggest that the nurse is being passive? Select all that apply.A.She apologizes three times to her colleague for taking up space at the nurse’s station.B.She feels the rest of the team should have dinner together without her because she is not much fun.C.She uses a confident tone to express her concerns about a patient’s rising blood sugar to the physician on call.D.She has an idea about troubleshooting a problem with the new computer system but keeps it to herself because she doubts it would be valuable.ANS:A, B, DPTS:1REF:Page: 7TOP: Communication styles and typesTRUE/FALSE1. Emotional maturity of nurses is an important part of the behavioral approach to communication promoted in this text.ANS:TPTS:1REF:Pages: 2-3TOP:Behavioral approach to communication2. The pre-licensure curricula developed by the Quality and Safety Education for Nurses (QSEN) Institute include competencies developed by the Institute of Medicine (IOM) and frequently require aspects of communication and behavior.ANS:TPTS:1REF:Page: 4TOP:Behavioral approach to communication3. Nurses must develop and practice healthy responses to communication variables such as fatigue, ethnic differences among professionals and patients, and interruptions that take place in the moment-to-moment real world of practice.ANS:TPTS:1REF:Page: 10 | Page: 14TOP:Variables that affect communication4. Becoming an effective and respectful communicator will occur naturally if students memorize the models of communication.ANS:FPTS:1REF:Page: 15TOP:Behavioral approach to communication

Test Bank for Successful Nurse Communication by Boynton

The “Test Bank for Successful Nurse Communication” by Elizabeth C. Arnold and Kathleen Underman Boggs is a critical educational resource designed to support educators and students in mastering the art and science of communication within nursing practice. This comprehensive test bank complements the textbook by offering a wide range of questions that assess and reinforce understanding of key concepts in nurse communication, making it an invaluable tool for both teaching and learning. Below is a detailed overview of the components and benefits of this test bank:

Overview of Test Bank Content

1. Chapter-by-Chapter Organization
   • The test bank is meticulously organized to align with each chapter of the textbook, ensuring thorough coverage of all key topics. This organization facilitates easy integration into the curriculum and enables targeted assessments.
2. Types of Questions
   • Multiple-Choice Questions (MCQs): Assess a broad spectrum of knowledge, from basic recall to complex application and critical thinking. Each question includes well-crafted distractors to challenge students’ understanding.
   • True/False Questions: Evaluate students’ ability to differentiate between correct and incorrect statements, reinforcing factual knowledge and addressing common misconceptions.
   • Fill-in-the-Blank Questions: Focus on recalling specific details such as key terms, communication techniques, and important concepts, testing students’ memory and understanding.
   • Short Answer Questions: Require detailed yet concise responses, evaluating students’ ability to explain communication concepts clearly and accurately.
   • Essay Questions: Assess students’ ability to synthesize and articulate complex ideas, demonstrating a deep understanding of communication principles and their applications in nursing practice.
   • Case Studies and Scenarios: Real-world scenarios and case studies help students apply theoretical knowledge to practical situations, enhancing their critical thinking and problem-solving skills.
3. Difficulty Levels
   • Questions are categorized by difficulty to provide a range of challenges and assess students’ proficiency at different levels, including:
     • Basic: Testing foundational knowledge and comprehension.
     • Intermediate: Requiring application of knowledge to practical communication scenarios.
     • Advanced: Involving critical thinking, analysis, and synthesis of complex communication concepts.
4. Core Focus Areas
   • Introduction to Nurse Communication: Questions covering the basic principles and scope of nurse communication, including the roles and importance of effective communication in nursing practice.
   • Therapeutic Communication: Detailed coverage of therapeutic communication techniques, including active listening, empathy, and establishing rapport with patients.
   • Interpersonal Skills: Assessing knowledge of essential interpersonal skills, such as assertiveness, conflict resolution, and team collaboration.
   • Cultural Competence in Communication: Questions on understanding and developing cultural competence in communication, including strategies for effective cross-cultural communication.
   • Communication in Diverse Settings: Focus on communication strategies for various healthcare settings, including hospitals, clinics, and community health environments.
   • Communication with Specific Populations: Questions on communicating effectively with specific populations, such as children, elderly patients, and individuals with disabilities.
   • Documentation and Record-Keeping: Evaluating understanding of accurate and effective communication through documentation and record-keeping practices.
   • Technology and Communication: Coverage of the impact of technology on nurse communication, including the use of electronic health records (EHRs) and telehealth.
   • Ethical and Legal Aspects of Communication: Questions on the ethical and legal considerations in nurse communication, including patient confidentiality and informed consent.
   • Professional Communication: Assessing knowledge of professional communication, including interactions with colleagues, interdisciplinary teams, and leadership communication.
5. Alignment with Learning Objectives
   • Each question in the test bank is aligned with the learning objectives outlined in the textbook, ensuring that assessments are relevant and targeted toward achieving the intended educational outcomes. This alignment helps in accurately measuring students’ progress and comprehension.
6. Educational Support and Utility
   • For educators, the test bank provides a comprehensive resource for creating quizzes, exams, and other assessments. It simplifies the process of test creation and ensures consistency and alignment with the curriculum.
   • For students, the test bank serves as a valuable tool for self-assessment and study, helping them identify areas of strength and weakness and focus their efforts on areas needing improvement.

Benefits of Using the Test Bank

1. Enhanced Learning and Retention
   • The diverse range of question types and difficulty levels helps reinforce learning through varied and repeated exposure to key concepts, enhancing retention and understanding.
2. Preparation for Real-World Applications
   • By focusing on real-world scenarios and practical applications, the test bank prepares students for the practical aspects of nurse communication, ensuring they are ready to apply their knowledge in clinical settings.
3. Comprehensive Assessment
   • The test bank allows for thorough and multi-faceted evaluation of students’ knowledge and skills, from basic understanding to advanced application, ensuring a well-rounded educational experience.
4. Efficient Teaching Resource
   • For educators, the test bank simplifies the process of creating assessments, providing a consistent and reliable tool for evaluating students’ progress and readiness for advanced studies in nurse communication.

Conclusion

The “Test Bank for Successful Nurse Communication” by Elizabeth C. Arnold and Kathleen Underman Boggs is an essential resource for nursing education. It provides structured, comprehensive, and versatile tools for assessing and enhancing students’ knowledge and skills in nurse communication. By aligning closely with the textbook and emphasizing real-world application, the test bank supports the development of competent, confident professionals ready to excel in their understanding and application of communication principles in nursing practice.